Sage 300 ERP Intelligence Reporting 2014 Loading

I'm having a problem to where accpac wants to load intelligence reporting sometimes when one of our users clicks on a module as shown here:

The program remains functional even if we cancel the installation, but this loading is really driving down productivity. There was a few things we tried with the sage team, one of which is running regacc.exe as administrator, loading up a registry 'hack', and added users as power users on the local virtual machine in which none of these worked. Anything else we can try to get rid of this? I believe we used to have 2012, and it worked perfectly.

Spec: Windows 2008 R2 Terminal Server