Important update on future of Sage 300 portal

Posted By Donal over 9 years ago

Hi everyone,

A few months ago at Sage Summit in Las Vegas I shared we were researching the possibility of retiring the portal in the next release. The portal is developed using the Google Web Toolkit which has recently been retired by Google. I received strong feedback from partners, customers and our Product Advisory Council that we should continue to support the portal. There was particular concern around the need to continue to support the Quote to Order functionality in CRM and the Ad Hoc inquiry tool. Based on this feedback we will continue to support the Portal for the next version at least on the Microsoft IE browser. I shared this update at the conference. For reasons unknown it seems some are convinced we will not support the portal in Sage 300 2016. This is incorrect.

Thanks,

Donal de Paor

Senior Product Manager

Sage Mid Market & CRM Solutions

jwall over 8 years ago

Is anyone successfully using the portal at this time? When we first upgraded to Sage 300 ERP the accompanying portal was set up and worked fine for several months. Now it will not even load (wheel just spins and spins). Our business partner insists it is a problem with our internal network or servers, but it sounds like there may be a problem with the application itself. Additionally, and possible related?? Our Sage CRM application will suddenly no longer let us create quotes or orders from within CRM. Any feedback out there?
Cancel
Vote Up 0 Vote Down

Sign in to reply

Cancel
Django over 8 years ago in reply to jwall

In cases like this you want to restart your CRM server. There are more specific things to restart but servers do benefit from a restart from time to time.
Cancel
Vote Up 0 Vote Down

Sign in to reply

Cancel
jwall over 8 years ago in reply to Django

We have restarted servers repeatedly with no change in results. Anything else?
Cancel
Vote Up 0 Vote Down

Sign in to reply

Cancel
Django over 8 years ago in reply to jwall

On the CRM server you want to make sure that the two Tomcat services are running.
Cancel
Vote Up 0 Vote Down

Sign in to reply

Cancel
Andrew Liu over 8 years ago

Too slow and too weak because too many layers to talk to the actual data sitting on the server's disk. Please retire it ASAP.
Cancel
Vote Up 0 Vote Down

Sign in to reply

Cancel
Jay Converse Acumen over 8 years ago in reply to Andrew Liu

Ditto, the Portal has never been useful. It's all eye candy, and no meat.
Cancel
Vote Up 0 Vote Down

Sign in to reply

Cancel

Sage 300

Important update on future of Sage 300 portal

COMMUNITY

COMPANY

PARTNERS

SUPPORT & TRAINING