Ops Inquiry Procedure

Im trying to activate Ops Inquiry in Sample company. But when doing that, only in that company header desktop images dissapear from UI and if I tried to run any Icon I get Cannot run UI !!! Do I need to do something else? Create a UNI database for that company? Not sure whats the procedure. A customer send me a DBdump to install here and also use Ops Inquiry and I get same errors so something its missing for sure.