Trying to do a credit note but...

Sage 300 ERP

Sage 300 ERP
Welcome to the product community for Sage 300 ERP. Share best practices, discuss the product, ask questions to other Sage 300 ERP users. Sage 300 ERP is the most comprehensive financial suite by Sage for mid-sized and smaller businesses.

Trying to do a credit note but...

  • I am currently trying to put an item back into stock doing a credit note.  The item was invoiced back in 2006.  When I try to post the credit note I get the following error:

    Invalid Input.  Tax Class 0 is not in the range of 1 through 10.

    I have checked our tax classes for that customer, and for that particular order/invoice.  It is set to 1.  I have checked the GST class, the fields are set up properly.  Any reason why it would be doing this?  If so, how do I change it so I can post the credit note?

    Any help would be greatly appreciated.  Thanks so much.

     

  • Check the taxes on items as well.  You may also have luck editing that customer, changing the tax to something else, then putting it back.