Error when trying to Post Order Entry screen and create invoice.

When trying to create a new order in the order entry screen and shipping product from inventory with a price of more than $0. If we check create invoice and attempt to post we get the following error:

Description: Incorrect procedure. Shipment cannot be posted. You must manually create the shipment from Shipment Entry.

We then have to post the order without shipping any items or creating an invoice, then manually create the shipment, then generate the invoice.

Up until a server reboot earlier today this was not an issue and was our standard procedure to create the invoice from Order Entry.

Has anyone seen this before?

(We are using v6.0)

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  • 0

    Hi I have a client that ran into this same error on Wednesday. She is using Sage 300 ERP V2014 on a standalone computer. I brought the data in house and I was able to ship an Order and invoice it without receiving the error. I reinstalled Sage 300 and PU1 on her computer then ran Regacc. This resolved the issue. You could also try renaming the OE60a folder and replacing it instead reinstalling all of Sage 300.

  • 0 in reply to suegeek

    We reviewed the rvspy you sent and it appears that you are missing (or bad) DLL file in your AR. That triggered both errors in OE and customer inquiry. Stand by for a call from our support analyst.

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