• refund check

    I have received a refund check from one of our vendors. They applied it to several invoices. How do I get it deposited & applied to these invoices?
  • Posting speed slow on different companies

    I'm running Sage 100c Advanced 2020, Version 6.20.6.0 We have one primary company and another dozen or so secondary companies. My accountant told me today that when he posts something in AR/AP in the primary company it is very fast - almost instant…
  • Printer not activated, error code -30 when printing statements

    User is stating that she is receiving Printer not activated, error code -30 when printing statements and emailing them. She is able Electronically Deliver the Invoices in a batch but Statements gives her the error. She is sending about 300 - 400 Statements…
  • Payroll Entry Unbalanced

    We posted a payroll entry that wasn't balanced. From looking at it, it appears that we used an earnings code that wasn't liked to a GL account and now the trial balance is unbalanced. I wanted to see if anyone else has experienced this and see how they…
  • starting balance

    I am setting up a new company and I am trying to enter the starting balance on some accounts so it should be just line entry because there isn't another account to applied it to. I have followed the instruction step by step several times but it says the…
  • Credit Memos going to wrong GL account

    When using the 'new' feature that asks if you want to recall info from original invoice when creating a credit memo, I've noticed that it even recalls the GL account that the original invoice lines were driven to (Sales). Credit memos should be going…
  • Item Valuation Change Maintenance

    Hello, I am trying to change the valuation for certain items within Sage however, I am unable to access it as I am receiving an error stating "You cannot proceed with unposted data in Delete and Change Items". So when I go to Delete and Change Items…
  • Accounts Payable Check Printing

    We had 2 checks stick together during check printing. I did not notice we were off by a check number until I had printed and posted the batch. about 40 of our 78 checks printed are off by 1 number. How do I fix this? Do I have to void them all and reprint…
  • PO was received in full but still shows backordered status

    PO was received in full but status shows it as backordered. We double checked and qtys ordered are exactly the qtys received. What causes this? How can I troubleshoot this? Things we have tried already: Increased each line item, save it and then…
  • Payroll transaction file

    Does anyone know you to reset the batch number in the direct deposit transaction file? After I did my year-end, it reset the batch number back to 000001 and now it is saying the batch number already exists.
  • Edit SO when in Invoice Batch

    Hello, Is there any way to get around this... trying to edit a SO that is in an Invoice batch.
  • Auto Generated PO

    Hello, When a PO is auto generated is there any identification on PO thats lets us know it was auto generated?? Thanks..
  • Rework - Labeled Product

    Need to reprocess labeled product into a new FG item. How can this be completed? Currently we take bright product and turn it into FG labeled product. Pallet tags with quantities and lot codes are generated. We are taking two FG labeled product and…
  • error in making a payment to the credit card

    Payment was made to the cc, but not through chargeoff. An Ap bill was created and instead of posting to the cc account on the COA, they posted to Ap. Tried to correct through a journal entry but not getting the correct posting to the cc ledger.
  • Displaying FIFO Cost Tiers during Sales Order entry

    Is there any way to show the FIFO cost tiers of an item during Sales Order entry?
  • Program Freeze

    A client has a few workstations (but not all) that freeze when doing this: PO Receipt of Goods batch, then updating, the program would freeze with a message screen of "MAS is not responding" with choices to close the program or wait for it to respond…
  • Electronic Payment paid twice as much as invoice

    We have a vendor that we entered in our AP data entry. The amount entered into the data entry batch matches that amount of the auto draft from our bank account. When we go into Invoice Payment Selection, the amount is correct and matches back to the AP…
  • How to remove invoice items for deleted batch

    Dear concern, I am using sage erp 100. I accidentally deleted batch . Now can not post invoices. But these invoices hold items which are not available for sale. I want to cancel or delete these invoices. Please help me to solve this problem
  • AR and collecting money before Order is shipped

    Good Morning, So have a bit of an issue that we're trying to solve and not 100% sure on the best way to go about this. We recently transitioned into Sage Intacct on Dec 1st and everything has been going great, however, our CFO now does not like the…
  • Cannot update Comment$ column in GL_CompanyActiveBatch_SVC in BOI

    Hi Forum, Is there a way to update the Comment$ column in GL_CompanyActiveBatch table using BOI?
  • Manual Check Entry

    Does anyone know if you can use one check number and write the check for two different Vendor numbers because they are going to the same address?
  • AR invoice

    An A/R Invoice was created by copying a previous invoice. Only problem it was save with status as Paid. Any fixes?
  • System cannot find the specified path during invoice validation in sage 100 cloud premium

    System cannot find the specified path during invoice validation in sage 100 cloud premium
  • Vendor Terms Set Not Updating in PO Module

    Hello everyone, I had updated a vendor's terms in Vendor Maintenance. Since updating I have received a handful of invoices in the PO module and it still keeps having it as due upon receipt instead of populating the terms I set it to in the vendor card…
  • Invoice showing 0 qty shipped and no extension dollars.

    Hello we just noticed on a few invoices that when a S/O was invoiced, processed and sent to customer the item shipped qty and extension amt had no data. When customer received invoice the were charged only tax or freight. When going back into S/O the…