Receipt of goods - defective items

Here is the example:

Ordered 100 widgets.   100 have been received, but is determined that 2 are defective.   Obvious answer here would be to receive 98 to your standard warehouse and receive the other two to a warehouse for defective goods to separate them.

However,  you want to alert those doing receipt of invoice that you want to short pay the invoice by two instead of paying the whole thing and waiting for a credit memo from the vendor.

Clearly you can leave memos on the receipt of goods register, but the invoicing personnel aren't necessarily going to be alerted to that fact.

Short of writing some sort of UDS,  how are people handling that?

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  • 0

    Well, we match our invoices to our POs, so we would just write a big note on the printed PO. If I wanted to do something in the computer without getting fancy, I would probably either go back into the PO and add a comment line or a memo that pops up during receipt of invoice.

  • 0 in reply to Helium

    That's pretty much what my client does now.  Question came up because the client is now implementing Scanco so the receiving process has become a bit more paperless.

    Most likely thing we have now is using Sage Alerts (Knowledgesync) to automatically spit out a report to those in charge of receipt of invoice for anything that went to the defective warehouse.

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  • 0 in reply to Helium

    That's pretty much what my client does now.  Question came up because the client is now implementing Scanco so the receiving process has become a bit more paperless.

    Most likely thing we have now is using Sage Alerts (Knowledgesync) to automatically spit out a report to those in charge of receipt of invoice for anything that went to the defective warehouse.

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