• Crystal error when running reports

    Fresh install of Sage 100. I ran the installer as domain admin as well as the WksUpdate Standard file. I have already tried reinstalling the software over 5 times and verified all necessary files were present in the C Drive file path. Is there any other…
  • User is unable to print from Sage 2022

    A user of ours has recently been set up on a newly refurbished device. Device is on Windows 11 While logged into Sage 2022 they can drill down to specific location but when trying to print or preview the get the following alert "The database login…
  • Sage 2018 and Fixed Assets 2023

    Just upgraded Fixed Assets to 2023 for a client and they are still using Sage 2018 (in the process of upgrading to 2023 just waiting for a new server) and now they cannot print in Sage or in Fixed Assets. Getting this error. Report file C: ProgramData…
  • 32bit/64bit Switch Utility

    Has anyone managed to run the 32/64 bit switch utility on Windows 11? Getting the following error: error # 0x80020009 Description: <NewObject Error:90> Setup will now terminate Currently running Sage 100 2021 (Version 7.00.4.0) 32 bit on WIndows…
  • Record: 0039359 missing from WORSDT.SOA

    We are using Sage 100 Standard ERP 2013 (Version 5.00.4.0) / SAGE 100 ERP Issue detail: when I click on Work Order -> Work Order Transaction Entry (Snapshot 1) -> it asks for the date and once I enter the date and click OK -> I get an Update Interrupted…
  • Printer not activated Sage 2022 - Normal fix not working

    Hello. We upgraded from Sage 2020 to Sage 2022 and we are receiving the usual printer not activated or can not process lock files, etc. Error 30, etc. We have seen this and resolved many times by going into PL_Advancedoptions_UI and uninstalling and reinstalling…
  • Error 107 during Sage 2021 migration

    We have a client that is currently on Sage 2016. They have Scanco and Mapadoc. We have installed Sage 2021 on a new server with Product Update 2 and Scanco. At the end of the Migration we receive an Error 107. Once you click OK it closes out. We are able…
  • Record is missing from "{filepath}\MAS_SYSTEM\SY_LockFileInfo.M4T"

    Hello, We are getting this error on one user's computer whenever they try to receive goods, and it pops up sporadically whenever they close out of other modules. I cannot find anything for this error, the similar error that is posted about frequently…
  • Sage 100 ERP 2013 - Printer not activated, error code -30

    Hello, At my company, I'm seeing an odd error for just one user - we're all using the same server through thin clients - rather than individual computers. "Printer not activated, error code -30" This has just surfaced and I'm unsure which route…
  • Trial Balance Report "Hangs" for a specific customer selected?

    Hello, We are having an issue with the AR trial balance report. If we run this report without specifying a customer, and leave the Customer Number field set to All, the report runs fine. However, we have a specific customer we want to run this report…
  • "The integrate to bank rec is required" error.

    I am currently doing Period End processing for my company, and have successfully completed it for our active company. However, we have an old company we still do maintenance on in SAGE, and while I was trying to change the Fiscal Period in GL I receive…
  • TMP files not deleting automatically, disrupting reports.

    Hello everyone, I'm the IT admin for a small company that uses Sage 100 2017 Advanced. We upgraded to a new server in October and installed the new release on the server and workstations. I'm not very familiar with Sage itself, so pardon me if my question…
  • Sage 100 works, and then it stops working. No valid servers found or Sage 100 ERP is not set up properly

    We have Sage 100 installed on a remote desktop server. It's been working for a couple of months, now every 2 or 3 days, the Sage 100 client stops working and I get one of two errors. It says either "No valid servers found" or "Sage 100 ERP is not set…
  • Unable to Verify SMTP Connection -- GMAIL

    Good afternoon, I have searched all related topics and am still having issues with setting up paperless office emailing. I am using a GSUITE SMTP Relay. I have used Captcha to allow access to apps, as well as allowed access to less secure apps…
  • RE: General ODBC Errors (Pass Through Queries) in Access 2016

    Update to this, might be helpful to others. Uninstalling Microsoft Office Update KB3115501 solves the issue (at least for Office 2016). This update, according to MS website, is supposed to allow import and export date to dBase. Hoping MS resolves the…
  • Unable To Launch Visual Integrator

    Hi: All of a sudden, we're unable to launch our Visual Integrator module (3.71). A dialogue box appears with "This option is not available". No other error codes or messages. Any ideas on how to approach this issue would be greatly appreciated. Thanks…
  • At Launch Blank Help Window

    Hello and thanks for the the help in advance. We are running Sage 100 Advanced 2014, and have ~82 users in our system at any given time. The issue: One of our users cannot login. When Sage is launched, a blank Help windows is displayed and nothing…
  • Web Services: ProvideX exception when 4-5 users simultaneously...

    Hello guys! We have a working website with custom shopping cart made with Sage 100 ERP Web Services. All works great except when there are some load shopping cart - like 3-5 users - web services generate an exception: "Could not initialize ProvideX…
  • Strange Migration Error going from version 4.40 to SAGE 2013

    Parallel migrating data from Sage 100 ERP Advanced version 4.40 to Sage100 ERP Advanced version 2013... After several hours I get this error message: Finalize failed with the following error: and the rest of the window is blank...no error or anything…
  • Connection Failure to host:[tcp]servername;port;NODELAY;STREAM

    Hello, We are currently running Sage 100 ERP (as application, not service) and have been having issues. Recently, the users are intermittently receiving an error stating: Unable to Connect to Server. The server "servername"is reachable, but it…
  • Crystal Report Error: Unable to print PRWFXAH.rpt. The Device is not ready.

    We just upgraded to Sage 100 ERP from Mas 200 and I got this error this morning. I'm not familiar with it. I've looked through a few areas for help, but haven't found any solution thus far. I'm hopeful that someone has run across this issue before.