See if this is it, from the archive knowledgebase:

110-460170 - Incorrect description displays next to the Ship To Address field when creating a sales order

Entry Type: Informational

Product: Sage MAS 90 ERP, Sage MAS 200 ERP

Application: Sales Order

Version Reported: 4.10

Subject:

In Sales Order Entry, when clicking the Next Order No. button, an invalid description displays next to the Ship to Address field until a customer is selected.

Possible Resolution:

This issue may occur if the SO_ShipToAddress.M4T file contains an invalid record. The invalid record may be removed by using Data File Display and Maintenance.

Note: Use caution when working with Data File Display and Maintenance. Always make a backup first. If necessary, seek the assistance of a qualified Sage Software business partner or Sage Software Customer Support analyst.

On the Tasks tab, expand Modules, Library Master, and Utilities. Double-click Data File Display and Maintenance.

A warning message displays; read the message, and then click OK.

Browse to ..\Mas90\Mas_xxx\SOxxx\SO_ShipToAddress.m4t (xxx  = the company code). Click SO_ShipToAddress.m4t, and then click the OK button. The first record in this file displays.

The key should display as follows: Key=[01CustomerCode.1]

If an invalid record exists, the key may display as follows: Key=[.]

Look at field number 4, ShipToName. If the description is the same one that incorrectly displays in Sales Order Entry, the record may be deleted.

While the invalid record displays, click the Delete button. Click Yes when "Delete the record with the following key? 01CustomerCodexxxx1" displays.

Close Data File Display and Maintenance.

Thanks toddrt,

That fixed it.

I never thought to look in the KB for a solution, because I couldn't see where anyone else had discussed the issue.

Thanks

Joe

It was in the archive knowledgebase - couldn't find it in the 'new' knowledgebase.. Unfortunately we're going to lose the archive soon, for some reason..

I should have addressed it sooner anyway, not sure how many years it's been since I upgraded from 4.05 to 4.5, which is when it first appeared.

Joe

Just added to the Knowledgebase. The ID is 60328.

Thanks! Now if only someone had time to add all of the rest of them..

Thanks! Now if only someone had time to add all of the rest of them..