Manual Freight Entry

I am trying to create a manual shipping rate that will invoice the amount that I manually enter.

Every time I enter the freight amount in sales order then invoice the order, MAS sets the freight amount back to zero.

I know that I can add it in the lines, but I am trying to get it to work without resorting to that method.

Any ideas?

  • 0

    Working as designed Nathan.  I think the logic is that when you invoice there is no way to know if the entire sales order is being shipped as ordered so the freight is dropped.

    One thing you might try is creating a UDF to hold the freight amount and then have a script that writes the UDF amount to the freight field but not sure what event would be best to attach the script to.

    Hey did you race your car around Texas World Speedway on the last day like the rest of your staff?

  • 0 in reply to BigLouie

    Thanks Louis. I deployed a quick fix last night that added the freight to the lines. Seems to be working so far, plus only a fraction of our orders are charged freight anyway.

    Thanks for the reply, but I am going to let it run like this for a while to see how it works for us.

    No racing for me! My daughter had a softball tournament this weekend so I was unable to make it.

  • 0

    I tested this on 2014 PU 4 and could not duplicate your results. I tested with SO Options equal to Yes, No and Actual for "Use Shipping Code to Calculate Freight". I tested with both complete shipments and partial shipments. Each test resulted in my freight charges etnered in Sales Order Entry being retained in Invoice Data Entry. You may want to check the setting in SO Options on the Entry tab. Then, check Shipping Rate Maintenance. Give us a call in Support if you're still experiencing this issue.

  • 0 in reply to Sage Employee

    If you change shipping code in an invoice it can wipe out the freight amount (depending on options).  Perhaps that explains what is happening.

  • 0 in reply to Sage Employee

    They are not on 2014 PU 4

  • 0 in reply to BigLouie

    I figured it out. I just need to make a change is sales order options. The problem is that we have sales people who need that functionality to take orders over the phone. So it looks like we will have to do it this way for a while.