Sage 100 4.5 Two companies - Purchase Order Generation from Sales Order

Can anyone help me with some additional things to check?  I have a customer with two companies in the same environment used by the same individuals.  The company setup in Purchase Order and Sales Order is identical.  (Job Cost is turned on for both companies).  In one company, the users get the prompt asking if they want to generate a Purchase Order after they create a Sales Order.  In the other company, they do not get the prompt.

Any help will be appreciated.  Thanks!

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