The check is (not) in the mail: Troubleshooting check printing issues in Accounts Payable

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There is an issue in Sage 100 ERP where you might see the following error messages when printing checks in Accounts Payable (A/P):

  • Check Printing in Process
  • Other Check Printing in Progress
  • Bank Code in use by another task

If see you see the latter message, Sage 100 ERP believes you are printing checks from that account. It could also mean that someone else is in that bank code or it’s locked up server-wide.

But the resolution for all three messages involve using the GLWSKA utility.

Before attempting any of these steps, first make sure that you have created a backup. Another thing is to verify that no A/P or P/R (payroll) are open. If all printing tasks are closed then clear the check printing flag.

To clear the check printing flag, use GLWSKA:

  1. Select FileRun, and type GLWSKA in the Program field.


  1. Click Ok
  2. Enter the accounting date for General Ledger
  3. In the Bank Code to Clear field, enter the affected bank code
  4. Click Proceed.


  1. Click Yes in response to the warning message.


  1. Click Exit

After following these steps, this should resolve the check printing issue.

However, if you are still seeing this error after completing the above steps, then please contact our Support Center so we can help troubleshoot this issue further.

If there was another way that you resolved this issue, please do share it in the comment section below.

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