• Statement Envelopes

    Can anyone recommend an envelope size that fits the account statements?
  • Committed and Back-ordered Inventory Report Errors

    There is an error in the committed and back-ordered inventory report that causes it to list the same item multiple times for the same order number for some orders which makes the report useless. What it is doing is that if there is more than one ship…
  • 2 different style of checks

    Is it possible to be able to print two different styles of checks? I see where the printer will only pick up one style. Any help is appreciated.
  • Customized Invoice Form - Printing issue

    Business Vision version 2019 Printing customized invoice has an issue, the copy on the screen looks perfect, but when we send that to the printer, the text in the body of the invoice suddenly overlaps. If we export it to Word or Acrobat, this does not…
  • Opening balance entry that shouldn't be there.

    FormerMember
    FormerMember
    I have an opening balance that shows up on my trial balance but I didn't make the entry. There is no entry showing in the GL, but an amount shows up on the trial balance. Anyone know how to fix this?
  • Crystal Reports string to eliminate the leading zeros

    Does anyone have a revised Crystal Reports string to eliminate the leading zeros on an invoice and or purchase order?
  • E-Statements

    In BV 2018 it allows you to set up for electronic statements and invoices. Is there a way to make sure we can view all statements and invoices before BV emails them?
  • Account statement printing

    How do I print Account Statements for customers who have a credit balance?
  • Account Statements no longer produce negative balance statements?

    I have always produced account statements for active customers regardless of whether they owe me or I owe them or their balance is zero. BV2018 appears to only produce statements for those who owe me. The Aged Receivables report still shows all so I know…
  • multiple rates showing on paycheck when it shouldn't be

    so, sometimes paychecks are printed saying "at multiple rates" when for sure a paycheck should all be at a single rate. We use timecard import for payroll. Each employee can work in different areas but they should all be the same Rate for Regular Time…
  • Choose Contact to Send Quote To

    Hi Folks, I am trying to circumvent this issue: We use Gmail so BV can be set up to send e-mails on our behalf. I like how you can set up BV can e-mail quotes automatically after saving "Do you want to print a quote?" -> "Yes" -> automatically sends…
  • AP Cheque Report

    We have just turned on the cheque printing function for the first time, and our cheques are printing with funny wording. Instead of the line that should read "Three Hundred Dollars" it is reading "*Three*Zero*Zero* Dollars". Logged in as the ABC company…
  • BV 2018 Email Statements doesn't work

    When I try to print statements for all customers with a balance over 60 days, there are some customers who should print a statement (set up to print to the screen) and some that should send an email. What is happening is that the ones that should print…
  • New account statement feature broken?

    In BV2018 there are some new options to print account statements: Only include when: Current balance exceeds credit limit Balance is more than Aged balance is These are checkbox options, and by default none of them are checked. I had 3 clients…
  • updated to small business version.

    go to print and the old forms we used are not printing.using the old reports in the client server edition say invoice that I adjusted. worked fine in bv but now when I go to the print designer it doesn't open up or show on the screen. when I click the…
  • Emailing from history option lost in BV2018?

    Not really sure the best way to put the subject title, but consider the following process done I ran in the demo company on a BV2017 install and a BV2018 install: 1. Create a new customer with no email 2. Go to order entry and post an invoice to new…
  • Exporting from Sales Analysis

    Hi, When I export from sales analysis, if searching by Order/PO the system will remember the attributes I wish to export. However, the system does not remember what I wish to export when searching by invoice number. Can this be fixed? Thanks…
  • Business Vision 2017 Email Errors

    We have a client that has upgraded from the 2001 BusinessVision to 2017. I fixed their custom reports and validated the data for them they have been working fine. For a few weeks, they were using the form and email setting for Customers (They used…
  • Workbook fields labels.

    Field labels show properly in the workbook, but I can't locate them when using the fields in Crystal, nor even viewing in Pervasive control centre. Field names are fine. Where are the labels stored?
  • Add paid by to Plain Paper Invoice

    I would like to add the payment method to the bottom of our invoices. Is there an easy way to add it in report designer?
  • cheque remittance advice printing

    I would like to know if the cheque remittance advice page can be printed for every cheque? If so where would the setting be to initiate it be?
  • Customer fax number

    Does anyone have the method to add a customers fax number to the invoice? It does not appear within the customer field.
  • Microsoft Outlook for emailing

    can anyone tell me which versions of Outlook email BV supports for emailing A/R and A/P? Thanks
  • Where do I find "average days to pay" to include it in a report?

    I'm looking in the Database Expert for which Table to find "average days to pay" in and I can't find it. Does anyone know which table it's located in, and what it's called? Thanks, Jennifer
  • Report Designer

    Where can I find the instrustions to fix Report Designer when it doesn't open reports properly?