• RE: Trade-ins

    Good morning, We have been using Sage Business Vision for many years and we are currently thinking we may have been doing something wrong all along. We are a car dealership, along with a recreational dealership. When we sell a new vehicle, and take…
  • 2020 Year End

    Payroll year end 2020 we closed off before we realized that there was one more pay. can you tell me how to fix this issue
  • Important Sage BusinessVision Communication – Please read to avoid interruption to your business software

    We hope that your Sage BusinessVision (BV) solution has been serving you well. We wanted to let you know that Sage is committed to supporting BusinessVision customers and will continue to provide maintenance and payroll updates for BusinessVision, including…
  • T4 2020

    T4 and T4 Summary are printing 2019 instead of 2020. We have completed the Payroll Year End procedure and the relevant amounts are in the "Last Year" column. Can't modify the forms in Crystal (as we've had to do a few times in the past). Did we…
  • Looking for Part-Time Bookkeeper - BV

    Hello All, We are looking for a part-time bookkeeper (apprx.10-12 hours per week) with knowledge of Business Vision. We are located at Oshawa Executive Airport. Interested candidates, please email/call Josephine. Thank you Josephine Josephine…
  • How to correct serial number when doing an order?

    There is a major issue when we enter the serial number on each of the line item at the order. Usually, a product includes several bar codes on the package box, for example, serial number, UPC code, EAN etc. Problem is that BV pops up the serial number…
  • New and improved: Sage Knowledgebase for Sage BusinessVision

    Sage Knowledgebase (Sage KB) just got a major redesign—complete with an updated interface and additional features. What’s new? In addition to a cleaner look and easier navigation, the improved Sage KB now offers: Compliance with Web Content Accessibility…
  • inventory

    I have products that the vender has changed the upc that have been received now we have both items in inventory. is there a way to merge the two and keep the sales history of both
  • Vacation Pay

    I am new to the system and payroll. We have employees accruing vacation. When I paid vacation out to an employee this past summer I chose vacation 40 hours @ $25.50 instead of looking at the amount he had accrued and entering the amount. Did I mess up…
  • Batch payroll and deductions

    We recently switched to direct deposit. And now the deductions are calculating when I don't want them to. We have an Account Receivable as a deduction for if an employee owes the company money for a purchase. I do not want TAX, CPP, or EI taken off for…
  • Internal Transaction error

    Good day, I have just upgrade our BusinessVision from 2014 to 2019, all of the upgrade process went smoothly. After completed the process, I start to browse some sales in the system, I have noticed a few of them come up with the following error: …
  • Payroll Batch Error

    Keep getting the following error when attemping to process payroll batch. Object Code Error: C:\BusinessVision\BCPaySet.lbr\BCPJE.gnt" error code 153, pc-0, call= 1, seg= 0 153 Subscript out of range (in Z:\Windys32\bcpje.CBL, line1366)
  • Changes coming soon to the way you access Sage BusinessVision support

    The way you contact a Sage BusinessVision support analyst is changing—in fact, it’s getting faster. Now, you’ll connect with us by starting an online chat or submitting an online case through Sage.com/Resources and we’ll take it from there! While…
  • When error printing invoice, duplicate sales transactions and missing a/r entry.

    We periodically have errors when printing invoices using BV 2019. When this happens, we have to reprint the invoice to get a paper copy for the customer. After the error, the system will typically have a sales transaction and relieve inventory, but…
  • Announcing Sage BusinessVision July 2020 Payroll update

    We’re excited to announce the release of the Sage BusinessVision July 2020 Payroll Update as part of our long-term commitment to supporting Sage BusinessVision customers. This payroll update includes the latest changes to payroll calculations. Download…
  • Sage BusinessVision: Canadian COVID-19: Business Support Finder

    The Canadian COVID-19: Business Support Finder assessment tool has been updated with provincial information. Please click the following link to access the tool. https://covid-19-support.na.sage.com/en-ca/ Le localisateur de soutien aux entreprises …
  • Can I make changes to a customer's invoice in A/R (comments not amounts) without making a credit invoice - in Business Vision?

    Can I make changes to a customer's invoice (not amounts or quantities but add/chg a comment) without doing a credit & re-entering the invoice? Had a client, I needed to add comments twice, now this clients inquiry tab has 3 invoices & 2 credits - hard…
  • Articles to help you comply with Canadian legislative changes for COVID-19

    To help you navigate recent legislative changes made in response to the COVID-19 Coronavirus please reference the following articles: CRA tax remittance changes Receiver General Payroll Taxes Remittance Please make sure you are subscribed to…
  • Preparations you can make to continue to run your business during uncertain times

    As a Sage customer or partner, it’s never been easier to work remotely and empower your business and customers through cloud-based technology. We’ve put together a list of tools and helpful tips to keep your business on track when you may need to work…
  • Purchase orders

    On occasion I need to enter POs with a lot price. So many items on the PO, all with valid part numbers and various quantities, BUT with a zero dollar amount for each, with a final "lot" part number for the total amount of the purchase. Once the PO is…
  • Payroll- Discrepancy between T4 summary and Rec general totals

    There is a difference between the T4 summary amounts and the payroll journal/ rec gen totals. Also between the wages G/L account and the pay journal gross total. Already did payroll year end. One employee elected to pay extra each pay to inc tax. Totalling…
  • 2020 payroll updates

    Will Sage be providing 2020 payroll updates for BusinessVision 2017?
  • Year end

    I started up a new division of the company but I show it as a separate company. The new division won't let me access the Year End. I am the only user on both and have checked the user profiles. Both are the same with all access. Why would the year end…
  • Reversing a product for rework

    Scenario: We have received 110 pcs in, but we need to re-work 10 pcs. Suggestions: 1. We reverse that product on the purchase order 2. We take them out of inventory without using a purchase order by doing an inventory adjustment. We need suggestions…
  • Not able to enter $100,000.00 in the timecard deductions

    I need to enter $100,000.00 as a deduction on a timecard but I am unable to enter over $99,999.99. Any ideas how to enter a large value in the deductions part?