• Error Message - Unable to send invoices, receipts, statements via desktop email client with Sage50 2019.1

    Just installed Sage 50 Canadian 2019.1 and now cannot send email invoices, statements, etc using a desktop email client. Getting MAPI result code: 2 error message. It worked fine using Sage 50 2018.3 an hour earlier, but since the update, now getting…
  • Email Addresses

    FormerMember
    FormerMember
    I have just taken a Sage50 Cloud online course so I can continue to "stay with the times". I love the integration "idea" with Outlook Contacts for mobile users (one the road). However, I am the bookkeeper and I use EFT payments and email payment information…
  • Emailing .cab files

    I have been using Drop Box for emailing my clients .cab files back to them. However, I have 2 clients that lives 3+ hours away and do not want to use Drop Box, Goggle Drive etc. They just uncomfortable with learning something new. I can not email in gmail…
  • Webmail Setup

    I am trying to setup me email so it uses web mail rather than Outlook or Thunderbird. I have multiple email accounts setup in my Thunderbird (all for different companies) and it keeps emailing from the wrong account even after I change the default account…
  • Support for 2 email accounts

    FormerMember
    FormerMember
    I am using Sage50 version 2018.3 and Outlook 365. I would like to know if its possible to select either of the 2 email accounts that I have setup on my desktop Outlook? Currently my Sage50 is setup for 1 email account connecting to my Outlook 365…
  • Need option to add CC to emails for webmail

    When using the webmail interface, at least the "other email provider" option, we don't get a copy of what was sent. I understand the technical limitations in allowing Sage to directly access the SMTP server, and appreciate that it would be complex to…
  • Allow a different SMTP username rather than the email address

    Sage uses the email address as the username when using an "other provider". Although this is certainly often the case, it's not always. Most client software allows you to specify a different username than the email address, especially for outgoing email…
  • GDPR, new rules for email attachments and personal data

    May 25, 2018, the General Data Protection Regulation (GDPR) came into effect in the European Union. What does it have to do with emails, specifically, attachments? "Sending files by email poses a threat of personal data leakage for a number of reasons…
  • Additional Attachments to emails

    In additional to statements, invoices, etc., added when an email is created, users should be able to add additional attachments to emails from Sage 50 CA.
  • Add 2nd customer phone number to Sage Form

    I would love the option to add the second customer phone number to a sage form. I use the printed sales order form as a work order for the employees to take to customers residences. Most customers have a house phone and a cell phone. If my installer…
  • list of employees receiving direct deposit pay stubs by email

    I have just recently started emailing direct deposit pay stubs and it is working well. However, some of my employees still want to get the printed paper pay stub. I am trying to figure out a way to distinguish which employee gets printed copy and which…
  • Using Sage 50 premium version 2017.1 and email not syncing

    I noticed about a month ago people were not receiveing my quotes that were sent via email through simply. When I click on the add in button in microsoft outlook 2010 the and choose to sync. with sage 50 data file, it comes up with the message that that…
  • [Ver 2017.1] Gmail functionality still broken. Why hasn't this been fixed?

    Another version has been released and Sage 50 is still not using Google's preferred OAuth2 authentication to send forms through Gmail. Is there a reason why they're not fixing something that most email apps have been doing since 2015? Sage knows the…
  • Sent emails don't show in sent box in outlook 365.

    My sage 50 emails do not show up in the Sent Box in Outlook 365. Does anyone know how I can fix this?
  • Emails are going from sage 50 to Outlook no problem, but are getting rejected by the majority of my employees email accounts.

    Here is the troubleshooting I have done so far: Sent email from my outbox using exact wording and attachment: REJECTED Sent email from Sage with edited email body: REJECTED Sent email from Sage with edited email and subject: DELIVERED So it…
  • RE: Emailing groups

    Hi Martin, Martin MacKinnon said: I do not care what the problem is Well... if I was a techno-geek asking you why I "had to pay more tax this year just because it was 2016", how much could you tell me, without some context and detail? Maybe I meant…
  • Unable to send invoices with Outlook 2016

    I installed the latest update, Release 2016.3, this past Friday and today I'm not able to send invoices by email. I have Outlook 2016, which I've had for several months and no problems with emailing. So why can't I send emails now?
  • New webmail feature is flawed. Please access Gmail properly without forcing users to lower security settings

    I was happy to see Sage 50 finally integrated the ability to send emails through "webmail", however this feature is flawed when used with Gmail. Sage 50 attempts to connect to Gmail's SMTP server using Basic Authentication, but Google has had Basic Authentication…
  • Email set up

    Newbie here, New computer (Windows 10), backups complete etc, but I cannot for the life of me get my email set up to send invoices, purchase orders etc. I use Outlook , I have it logged into windows live mail but was told I needed to go to the control…
  • Why can't I email from the Payment Journal?

    I would like to know why can't I email from the Payment Journal? For example, I got an email today from one of my suppliers stating that I did not make a certain payment. It would be so much easier to be able to OPEN the payment Journal and EMAIL the…
  • Emailing Invoices - Ridiculous

    This day and age, Simply still can't save an Invoice as PDF, or needs Outlook (from six+ years ago) to email an invoice? And even then, it's a 50-50 chance it might work? Do they know how ridiculous this is? Not everyone likes Outlook, or using an…
  • Emailing from Sage 50 using Microsoft Office Outlook 2016

    I have recently upgraded my computer from Microsoft 2010 to 2016 due to required system upgrades. I am unable to send invoices and statements anymore because it is not compatible. I've called Sage 50 three times since the upgrade was done in October 2015…
  • Printing & Emailing Paystubs

    I have about 1/3 of our staff that are accepting email of paystubs. The rest want hard copy. All of our folks are EFT set up. I am finding that when I do a payroll check run, I have to (for those who get an emailed digital copy) manually select each…
  • Emailing a Vendor Notification of Receipt of Invoice

    I have set up one of our vendors to receive an email notification that I have received and entered their invoice into Sage 50. Does Sage 50 have any kind of report set up to track such emails to vendors, sent from within Sage 50? (I don't seem to be…
  • Sending invoices and statements to different email addresses

    Is it possible to set multiple email addresses to the same customer. A client wants invoices and statements emailed to multiple addresses and it is inconvenient to have to change the customers contact info when sending statements or to change the autofilled…