• Paycheque Entitlement Adjustment

    I track employee entitlements - vacation and sick days, and OT hours. I adjusted a previous paycheque, to correct an entitlement entry, then realized that employee had another entitlement change. When trying to adjust that employee's paycheque again,…
  • Changing Timesheet format

    Hello, The organization I work at uses a csv template for timesheets that has multiple fields (name and different types of hours worked) including; Name of employee,Regular Hours,Team Lead Regular,Team Lead Night Sleep,Night Awake Hours,Night Sleep…
  • Source Deduction Payment entry

    Hi, I am new to SAGE 50 Canadian version. After every payroll cycle we pay source deductions to CRA. My question is how to do the entry on SAGE for this payment. We already have a line item as 'payroll receiver general'. Should I directly record it as…
  • I can't open the payroll Run

    Hi My question is i can't open my payroll cheque run to add the payroll and sage 50 show me that you can't run until you have finished entering payroll history. I did it. what i can to do it? I really appreciate to answer me.
  • Garnishment - How to set up deduction from NET pay?

    I am pulling my hair out over this and hoping someone can help? I received a garnishment notice from Canada Revenue Agency (EI) where I am required to deduct regular instalments of 20% of his NET pay. I can't figure out how to do this - anything that…
  • 2023 payroll

    I have purchased sage 50 2023 with payroll and the program is stating we are out dated. Can you call me to help me fix this on the sage program as i am not that computer savvy
  • Sage 50 Accountant Email Paystub

    I don't use Simply to direct deposit my payroll. But I would like to email paystubs to employees. Why is this option not available or where do I go to have this option? I spoke to a Sage 50 rep and they said if I don't have the direct deposit module…
  • 2024 premium edition with payroll not available retail

    I have been buying the payroll edition year after year through Staples or Best Buy because it always comes in alot cheaper than buying it through Sage. For the first time in 10 years I can no longer find it or locate it at any stores i'v looked. Of course…
  • Still not able to save a payroll run with the new update.

    I have just installed the new 2024 update without issue....thanks! However, once again am very disappointed that the ability to save a payroll cheque run was not integrated into the program. :(
  • Vacation Pay

    Hi all, Our owner has requested that he no longer accrue vacation pay. I have deselected "retain vacation" and set his vacation rate percentage to zero in the payroll ledger. When I process his pay statement, the "Vacation Paid" line for the period…
  • Payroll error message One or more projects is overallocated

    Sage 50 Canada - We have always allocated payroll costs to projects. When trying to post a paycheque this week I'm getting the error message "one or more project is overallocated because you have decreased this transaction's payroll hours or expenses…
  • Emailed Paystubs pdf not opening

    Hi, In the past 3 payrolls (6 weeks), I have had staff reach out to me that their paystubs that are emailed from Sage they cannot open the pdf. If I forward that same email directly from my email account, it opens. Anyone else encountering this…
  • missed overtime pay

    I missed overtime hours on one employee's pay. He has already cashed his paycheque. What is the best way to issue this additional pay owed?
  • Payroll Question: Income tax deduction increases once the CPP & EI amounts are reached.

    I was wondering why the income tax amounts would increase after the CPP and EI max amounts had reached. Anyone have any ideas?
  • Payroll feature changes

    We recently upgraded our client from Simply Accounting 2008 to 2021 Pro. They said they didn't use SA for any payroll activity at the time. However, now they find that they cannot do what they did in the previous 2008 version. Formerly, they were still…
  • Vacation Pay

    How do you adjust the vacation pay accrued when the rate was incorrect and did not calculate properly?
  • Employee Advances

    I have paid a few employees an advance, and I need to recover the advance. Is the advance deducted from the paycheque before or after taxes?
  • Deduction Error in Payroll

    Hi, I'm currently new on sage especially payroll. I didn't notice that I have deducting one employee for medical and insurance plan. We are planning to give it back to the employee the whole amount but there's a deduction for CPP and EI. We thought about…
  • vacation pay

    Hello, our accountant needs to reallocate the vaction pay owed (from previous years ) to the owner and has asked me to make an adjusting journal entry for a client. I no longer have an accountant version of Sage so the amount that is showing in the GL…
  • Vacation pay not showing up on Direct Deposit stubs

    Hello all: How can I get the Direct Deposit Stub form to include the vacation pay, as it does on the paycheque stubs? I have some employees who still collect paycheques, and others that collect the Direct Deposit stubs, but for some reason the DDstubs…
  • CRA PIER Review

    I received my PEIR review assessment for 2022 and I have to make adjustments to two employees and remit the CPP deficiency from 2022 payroll. How do I do this in Sage?
  • Direct Deposit Payroll Uploaded Twice

    I accidentally uploaded last payroll period for this payroll period as well. How do I properly correct this? It has already been deposited into my employees bank accounts. The right payroll has been posted it just hasn't been uploaded.
  • Payroll

    We just switched banks and I need to know how to change my bank account for Payroll deposits-direct deposits? please help
  • Payroll Tax Remittance

    My starting balance is incorrect in my remittance summary. I tried to adjust the payments part so it would zero it out but it didn't clear it out. How can I get it removed or adjusted?
  • How to calculate average hours worked for Holiday pay & Sick Day pay in BC

    Hello, I am struggling with setting up / tracking average hours worked in a month to determine holiday pay and sick day payment amounts. Is there a specific report I can pull on average hours worked? I have played around with Entitlements setting…