• Adjust/Disable Keyboard Shortcuts

    Hello, I was wondering if there was a way to disable/adjust the currently existing keyboard shortcuts in Sage, specifically the CTRL + A shortcut, as I often use CTRL + A to select all the text in a box but I find that when using Sage it brings up the…
  • Can I manage 2 companies in Sage 50 Pro?

    I would like to buy a Sage 50 Pro license to manage the accounting of 2 distinct business (no consolidation required). I only need one user (myself) but can I use the same licence for to companies? If not, what version do I need? Thank you!
  • 3 decimal points

    Currently we have setup Sage on a new PC but can't seem to be able to configure the 3 decimal points. On the old PC it was working fine. If we log in on the old PC it shows the amount with 3 decimals but if the same user logs in on the new PC it…
  • credit card reconciliation

    I have set up a new credit as I have done many times and yet on the expenses tab, when I go to enter the interest fees, the column where the amount needs to go is nonexistent! Not sure why but it is not there. I know that I can enter this as a journal…
  • Budget

    Hi We have Sage 50 Cloud Small Business and for the life of me I cannot find the budget module. Please help
  • Sage 50 Quantum

    I need someone with expertise in Sage 50 to help with an issue we seem to be having with inventory. Is there anyone that can come to our office ? We're not sure if the system was set up properly and advice is needed. Thanks !
  • Transfer Owner

    Hello, How can I transfer file ownership to someone else? Apparently when I login to share company and it shows "owner" is under my personal email and I would like to transfer it to the owner of the company. Thanks!
  • shortcut icon opening to wrong location

    I have a shortcut icon on my task bar for Sage 50. However, when I click on it, it opens to the last folder I opened on my computer (which is not where the sage files are located). I had this issue when I upgrade to 2023 and don't recall how it was fixed…
  • Auto Entry

    How do I re-connect Auto Entry to my Sage 50 system
  • Class account

    I need to set up a few of new accounts and not totally sure on what account class to use. I need a "Non-deductible interest expense', a "Interest on long-term debt" and a "Wages payable" account. I know where they go on the chart of accounts, i' am just…
  • HST: Why is the HST showing up as CR and not DR on my trial balance

    When going to file my HST return I noticed some of my purchses the Hst was shown as CR and not Dr therefore it is not giving me the correct amount I owe on the difference on purchases and sales. Could something gotten changed in my settings? Thanks…
  • I was wondering how to set up automatic reminders for overdue invoices in sage 50 Canada (Invoicing)

    I was wondering how to set up automatic reminders for overdue invoices in sage 50 Canada
  • Add Non Inventory Items in Sage 50 Canada

    I want to add some Non-inventory items in Sage's application but It seems like Sage Canada doesn't provides this , I've also looked online and found that Non- inventory items are named Non- stock items in Sage 50 but the method provided to add a non…
  • Setup Phases in Sage 50 Canada .

    I want to add phases inside my project in Sage's Application Canada Edition but it seems that this feature is only available for Sage 50 US Edition ( inside Jobs section ). Please let me know if this feature is available for Sage 50 Canada or not .
  • GL Codes

    Hello, We are using Sage 50 cloud based. I have created the GL codes but how to a create the Category name? Thank you..
  • Sage Accounting - notes fields

    Why are the notes fields SO limited in Sage? On each customer master file, there's a notes field that is very limited for how many characters are allowed. If you don't enter any data, you can scroll down for miles, but data entered seems to only permit…
  • New tax code and general ledger account

    I setup a new tax code so that when I make a purchase I can allocate the GST paid on vehicle that is used for part personal use. I can't claim all the GST so want it in a different general ledger account to adjust at end of year. How do I assign that…
  • change fiscal year-end date

    Hi all. We have changed our fiscal year-end date with CRA. How can I change the date in Sage? We have changed it to April 30, effective 2023 so I need to backdate it. But we have been posting transactions since then. When I try to change the date in Settings…
  • the search button on main page or home page

    I use to be able to type in the invoice dollar amount in the search button on the top right corner of the home page and it would direct me to any invoice with that dollar value. It no longer works. I would like to know why and reactivate it.
  • vendor credit limit

    Is there a place in Sage to enter the credit limit that the vendor provides to us?
  • Can interest be charged only to certain customers?

    I was wondering if there is a way to charge only certain customers interest? We have some customers we wish to charge interest to, while other customers we don't. We have multiple people working in Sage at any given time, so it is a huge pain to jump…
  • HELP! Error message, can't open Company.

    I closed Sage and now when I open it I get the following error message. I didn't do anything different than I normally do. How do I fix this? "Can not open company file .... This data has been updated to a new file format and is not compatible with…
  • gst

    My client is a qualified non profit, hence can received GST rebates of 2.5%. How do I set up a code so that the 2.5% is calculated? I can do this in Sage 50, however, cannot seem to find the screens in Sage Cloud.
  • Sage 50 EDI Setup

    Hi All, I am trying to Setup an EDI Connection (810) on SAGE50. Where can I find any user-friendly material regarding this process please? Thanks!
  • Unable to make Liability Account Inactive - Linked to another account?

    I have a few liability accounts that were used to reconcile company credit cards that have not had any activity for a few years. Some I was able to mark as inactive, others come up with the message "This account cannot be set to inactive. Either the account…