Phishing scams involve an attempt to steal your account log-in credentials or to install malware on your computer or device. These scams are referred to as "spoofing" or "phishing" emails and we take them very seriously at Sage. Phishing emails are designed to appear like they are legitimate and to cause you to click on a malicious link in the email or open an attachment that will deploy malware on your device.
If you receive en email from someone you know but that you are not expecting or if you receive an email from an unknown source, then before you open or download that attachment and before you click on any link, please consider the tips below.
How to identify a counterfeit emailThe following tips can help you identify if an email you've received is counterfeit:
How to report a counterfeit email
To safely report an email you suspect is counterfeit, without opening any attachments or replying to the email, please do one of the following:
If you're unsure whether the email you've received is legitimate, please contact us at (866) 996-7243 (SAGE).
Note: We are unable to respond to the emails we receive at firstname.lastname@example.org.
Where to learn more
For more information about dealing with spam and phishing emails, please refer to the U.S. Government website at https://www.usa.gov/online-safety.
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